Other faults
This section contains a problem-solving table to help you locate and resolve a problem.
Locate the defect in the Problem column and perform the task in the Corrective Action
column.
The machine does not successfully complete a copy job.
Remedy:
• Check that your machine is switched on. The screen on the control panel window
should contain some information, or the Power Saver light should be illuminated.
• Ensure that the power cable is connected to the machine and to a suitable power
socket.
• When you have connected the power cable press the ON/OFF button.
The machine does no successfully complete a print job.
Remedy:
• Is your machine connected on the network as a printer? Try printing a test page
from your workstation to the machine to verify that the printer is connected on the
network.
• Try selecting the Network Scanning button. If the Network Scanning button is showing
but it is grayed out and non-selectable, try switching the machine off by pressing
the Power On/Off button. Wait for two minutes then press the Power On/Off button
to restart the machine.
• Network Scanning is not installed on your machine. Scanning options are available
from your Xerox Sales Representative.
• Your machine may not be configured on the network. Contact your System
Administrator to connect the machine to the network.
Image quality
Residual background on output
Cause: Dark background
Remedy: Access and change the Original Type setting by selecting the Image Quality
tab.
10-31Xerox
®
Color C75 Press
User Guide
Problem solving
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