Paper problems
Cause: Damaged Paper
Remedy: Open the front door and check that there are no obstacles in the paper path.
Go to the Jam Clearance topic for information on clearing the paper paths.
Cause: Paper is ripped, creased or wrinkled. The edges or corners curl.
Remedy: Perform the following:
Remedy: Load a new ream of paper into the selected paper tray.
• Ensure that the paper loaded is within machine specifications. Go to the Paper and
Media section for information on paper specifications and storage.
Light, Faint or Faded output
Cause: Copy settings may need adjusting.
Remedy: Check that the Lighten/Darken scroll on the General Settings tab is set to a
darker setting.
Output is too light or washed out, solid areas not black or inconsistent shading.
Cause: A toner/dry ink cartridge may need replacing.
Remedy: If there is a message about low toner on the screen, replace the specified
toner cartridge.
Double Image or Show Through
Cause: Paper issues or copy selections need adjusting.
Remedy: If your original or output is 2 sided, check that the paper is not too thin.
Check that the Lighten/Darken scroll on the General Settings tab is set to a darker
setting.
The output image repeats, has a ghosting effect or shadows with a replica of the image.
Cause: Document Feeder may not be closed completely or the image quality on the
original documents may have a bleed-through affect.
Remedy:
Perform the following:
Place a sheet of blank paper on top of the original.
• Open and fully close the Document Feeder.
• If your original is too thin place it face down and to the rear left of the document
glass.
Skewed or Crooked
Cause: Paper guides are adjusted properly against the paper in the tray.
Remedy: Ensure that the paper tray guides are against the edges of the loaded paper.
10-35Xerox
®
Color C75 Press
User Guide
Problem solving
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