2-40
Phaser 3635MFP
20A
Draft 4
Status Indicator RAPs
20A Fax Faults Without a Code RAP
Use this RAP when the machine has a fax fault but does not display a code. If a fax fault code
is displayed, go to the 20-100 to 20-900 Fax Faults RAP.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Refer to Wiring Diagram 7. Perform the following:
1. Ensure the telephone line cable is properly connected into the line connector on the Fax
PWB module, PL 3.10 Item 3.
2. Ensure the correct dialing mode is selected. Refer to GP 4 System Administration Tools.
3. Use a known good telephone handset or a line test tool to check the telephone line.
4. If sent faxes are blank or light, make sure that the scanner lock is completely unlocked.
5. If necessary install a new fax PWB, PL 3.10 Item 3.
6. Perform OF7 Main PWB Check RAP.