Xerox WorkCentre 3225

June 2014
6-21
Xerox® WorkCentre® 3215/3225 Multifunction Printer Service Manual
Diagnostic Information, Entering Diagnostic Mode
General Procedures and Information
Diagnostic Information
This section of the Service Documentation contains information about Diagnostic Procedures.
This section also contains various other product-specific information that may be useful and/or
needed for servicing the machine.
Entering Diagnostic Mode (Tech Mode)
To enter Diagnostic (Tech) Mode, use the steps listed below. Refer to the WorkCentre® 3215/
3225 User Guide for detailed instructions on menu options using the Control Panel.
1. From the Control Panel, press the <Menu> button.
2. Press the <#> button
3. On the keypad, enter 1934
4. Select [Diagnostics] and press <OK>
5. Once in Diagnostic Mode, use the up and down arrows to scroll to the following sub-
menus:
• Data Setup
• Machine Test
• Report
• Exit Diagnostics
NOTE: Press the <OK> button to confirm selections
Table 1 Diagnostic Mode Menu - Data Setup
Level 1 Level 2 Level 3 Level 4
Data Setup Send Level 9-15 12
DTMF Level (High) 0-15 (Low) 0-15
Pause Time 1-9
Dial Mode Tone
Pulse
Modem Speed 33.6
28.8
14.4
12.0
9.6
4.8
Error Rate 10%
5%
Clear All Memory
Toner Low Level 1-50%
ImgU. Low Level 1-50%
Clear Counts Enter <1934> ADF Scan
Platen Scan
Fuser
Transfer Roller
Pickup Roller
Retard Roller
Forward Roller
Engine Footer Off/On
Dial Tone Status: Off/On