12.3  Warning Displays
12.3.2  Troubleshooting Warnings
12-54
A.920: 
Regenerative Over-
load (warning before 
an A.320 alarm 
occurs)
The power supply 
voltage exceeded 
the specified 
range.
Measure the power 
supply voltage.
Set the power supply volt-
age within the specified 
range.
–
There is insuffi-
cient external 
regenerative resis-
tance, regenera-
tive resistor 
capacity, or 
SERVOPACK 
capacity, or there 
has been a con-
tinuous regenera-
tion state.
Check the operating 
conditions or the 
capacity using the Sig-
maJunmaSize+ Capac-
ity Selection Software 
or another means.
Change the regenerative 
resistance value, regenera-
tive resistance capacity, or 
SERVOPACK capacity. 
Reconsider the operating 
conditions using the Sigma-
JunmaSize+ Capacity 
Selection Software or other 
means.
–
There was a con-
tinuous regenera-
tion state because 
a negative load 
was continuously 
applied.
Check the load applied 
to the Servomotor 
during operation.
Reconsider the system 
including the servo, 
machine, and operating 
conditions.
–
A.921: 
Dynamic Brake 
Overload (warning 
before an A.731 
alarm occurs)
The Servomotor 
was rotated by an 
external force.
Check the operation 
status.
Implement measures to 
ensure that the motor will 
not be rotated by an exter-
nal force.
–
When the Servo-
motor was 
stopped with the 
dynamic brake, 
the rotational or 
linear kinetic 
energy exceeded 
the capacity of the 
dynamic brake 
resistor.
Check the power con-
sumed by the DB resis-
tor to see how 
frequently the DB is 
being used.
Reconsider the following:
• Reduce the Servomotor 
command speed.
• Decrease the moment of 
inertia or mass.
• Reduce the frequency of 
stopping with the dynamic 
brake.
–
A failure occurred 
in the SERVO-
PACK.
–
The SERVOPACK may be 
faulty. Replace the SERVO-
PACK.
–
A.923: 
SERVOPACK Built-
in Fan Stopped
The fan inside the 
SERVOPACK 
stopped.
Check for foreign mat-
ter inside the SERVO-
PACK.
Remove foreign matter from 
the SERVOPACK. If an 
alarm still occurs, the 
SERVOPACK may be faulty. 
Replace the SERVOPACK.
–
A.930: 
Absolute Encoder 
Battery Error (The 
absolute encoder 
battery voltage was 
lower than the spec-
ified level.) (Detected 
only when an abso-
lute encoder is con-
nected.)
The battery con-
nection is faulty or 
a battery is not 
connected.
Check the battery con-
nection.
Correct the battery connec-
tion.
page 4-27
The battery volt-
age is lower than 
the specified value 
(2.7 V).
Measure the battery 
voltage.
Replace the battery.
page 12-3
A failure occurred 
in the SERVO-
PACK.
–
The SERVOPACK may be 
faulty. Replace the SERVO-
PACK.
–
Continued on next page.
Continued from previous page.
Warning Number: 
Warning Name
Possible Cause Confirmation Correction Reference