Yealink CP960 - System Customizations; Line Keys

Advanced Features
101
Picking up a Group Call Using a Group Pickup Key
Before You Begin
You need to set a Group Pickup key. Any phone within a predefined group of phones receives an incoming call.
Procedure
1. Tap the Group Pickup key.
The call is answered on your phone.
Related Topic
Setting a Group Pickup Key
Call Park
You can use call park to place a call on hold, and then retrieve the call from another phone in the system (for example,
a phone in another office or conference room). You can park an active call by tapping the pre-configured call park key
on the phone. If the call is parked successfully, the response is either a voice prompt confirming that the call was
parked, or a visible prompt on the touch screen.
Note
Call park is not available on all servers. Contact your system administrator for more information.
Topics
Configuring a Call Park Key
Using Call Park Feature
Configuring a Call Park Key
Before You Begin
You should get the call park code from your system administrator.
Procedure
1. Navigate to Settings->Features->Dsskey.
2. Select the desired line key.
3. Select Key Event from the Type field.
4. Select Call Park from the Key Type field.
5. Tap the Account ID field, and then select the desired line in the pop-up dialog box.
6. (Optional.) Enter the string that will appear on the touch screen in the Label field.
7. Enter the call park code in the Value field.
8.
Tap
.
Using Call Park Feature
Before You Begin
Make sure you have configured a Call Park Key.