Advanced Features
105
Procedure
1. Tap the BLF key to pick up the call for the monitored line directly.
Related Topic
Setting the Directed Call Pickup Code for BLF key
Transferring a Call by BLF Key
When there is already an active call on the IP phones, you can transfer the active call to the monitored line by tapping
the BLF key.
The phone transfers (Blind Transfer or Attended Transfer) the active call differently depending on the Transfer Mode via
Dsskey feature configured by your system administrator.
Topics
Performing a Blind Transfer
Performing a Semi-attended/Attended Transfer
Performing a Blind Transfer
Before You Begin
Check with your system administrator if the Transfer Mode via Dsskey is set to Blind Transfer.
Procedure
1. During a call, tap More->Dsskey.
2. Tap the BLF key of the monitored user which you want to transfer this call to.
Performing a Semi-attended/Attended Transfer
Before You Begin
Check with your system administrator if the Transfer Mode via Dsskey is set to Attended Transfer.
Procedure
1. During a call, tap More->Dsskey.
2. Tap the BLF key of the monitored user which you want to transfer this call to. The phone will dial out the number of
the monitored line.
3. Tap the BLF key of the monitored user again to complete the transfer when the monitored user receives ringback or
after the monitored user answers the call.
BLF List
BLF List feature enables you to monitor a list of users defined by your system administrator. For example, your system
administrator has enabled BLF List feature and created a BLF List URI (for example, BLFList@example.com) with user1
and user2 in the list on the server. After configuration, the BLF List keys on the IP phone can present the status of user1
and user2, and the respective icons will either flash or glow depending on the status of monitored lines.
Check with your system administrator to find out if this feature is available on your phone.
Topics
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