Zebra TC25 Integrator Guide

Getting Started
33
Download the Factory Reset Package
Download the Factory Reset package:
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the appropriate Factory Reset file to a host computer.
Using microSD Card
1. Copy the Factory Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more information)
and then installing the microSD card into the device (see Replacing the microSD Card on page 27 for more
information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the
microSD card. See USB Communication for more information. Disconnect the device from the host
computer.
2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the PTT button until the device vibrates. The System Recovery screen appears.
6. Press the Up and Down Volume buttons to navigate to the apply update from sdcard.
7. Press the Power button.
8. Press the Up and Down Volume buttons to navigate to the Android Reset file.
9. Press the Power button. The Factory Reset occurs and then the device returns to the Recovery screen.
10. Press the Power button.
Using ADB
To perform an Factory Reset using ADB:
1. Connect the device to the USB-C Cable or insert the device into the 1-Slot Ethernet Cradle.
2. Connect the cable or cradle to the host computer.
3. On the device, swipe down from the status bar and then touch .
4. Touch Developer options.
5. Slide the switch to the ON position.
6. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears.
7. Touch OK.
8. On the host computer, open a command prompt window and use the adb command:
adbrebootrecovery
9. Press Enter. The Android Recovery screen appears.
10. Press the Volume Up and Volume Down buttons to navigate to apply from adb.
11. Press the Power button.
12. On the host computer, open a command prompt window and use the adb command:
adbdevices.
The following displays:
Listofdevicesattached

Zebra TC25 Specifications

General

Brand	Zebra
Model	TC25
Category	Cell Phone
Language	English