Zebra TC72 User Manual

Maintenance and Troubleshooting
110
2-Slot USB/Ethernet Cradle
Table 19 Troubleshooting the 2-Slot USB/Ethernet Cradle
Symptom Possible Cause Action
During
communication, no
data transmits, or
transmitted data was
incomplete.
Device removed from
cradle during
communications.
Replace device in cradle and retransmit.
Incorrect cable
configuration.
Ensure that the correct cable configuration.
Device has no active
connection.
An icon is visible in the status bar if a connection is
currently active.
USB/Ethernet module
switch in not in the
correct position.
For Ethernet communication, slide the switch to the
position. For USB communication, slide the
switch to the position.
LEDs do not light
when device or spare
battery is inserted.
Cradle is not receiving
power.
Ensure the power cable is connected securely to
both the cradle and to AC power.
Device is not seated
firmly in the cradle.
Remove and re-insert the device into the cradle,
ensuring it is firmly seated.
Spare battery is not
seated firmly in the
cradle.
Remove and re-insert the spare battery into the
charging slot, ensuring it is firmly seated.
Device battery is not
charging.
Device was removed
from cradle or cradle
was unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure device is
seated correctly. Confirm main battery is charging.
The 4,620 mAh battery fully charges in less than five
hours.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
The device is not fully
seated in the cradle.
Remove and re-insert the device into the cradle,
ensuring it is firmly seated.
Extreme battery
temperature.
Battery does not charge if ambient temperature is
below 0 °C (32 °F) or above 40 °C (104 °F).
Spare battery is not
charging.
Battery not fully seated
in charging slot.
Remove and re-insert the spare battery in the cradle,
ensuring it is firmly seated. The 4,620 mAh battery
fully charges in less than five hours.
Battery inserted
incorrectly.
Re-insert the battery so the charging contacts on the
battery align with the contacts on the cradle.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.

Zebra TC72 Specifications

General

Display diagonal	4.7 \
Touch technology	Dual-touch
Touchscreen type	Capacitive
Display resolution	1280 x 720 pixels
Internal memory	4 GB
Internal memory type	-
Total storage capacity	32 GB
Compatible memory cards	MicroSD (TransFlash), SDHC, SDXC
Processor model	660
Processor family	Snapdragon
Processor frequency	2.2 GHz
Processor manufacturer	Qualcomm
Operating system installed	Android
Rear camera aperture number	2.4
Rear camera resolution (numeric)	13 MP
Front camera resolution (numeric)	5 MP
USB 2.0 ports quantity	1
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	-20 - 50 °C
Operating relative humidity (H-H)	5 - 95 %
Battery voltage	3.7 V
Battery capacity	4620 mAh
Scanner type	1D/2D
Product color	Black, Silver
Harmonized System (HS) code	84713000

Weight and Dimensions

Depth	28 mm
Width	84 mm
Height	161 mm
Weight	376 g