Zebra TC72 User Manual

Maintenance and Troubleshooting
112
5-Slot Ethernet Cradle
4-Slot Battery Charger
Table 21 Troubleshooting the 5-Slot Ethernet Cradle
Problem Cause Solution
During
communication, no
data transmits, or
transmitted data was
incomplete.
Device
removed from
cradle during
communication
s.
Replace device in cradle and retransmit.
Incorrect cable
configuration.
Ensure that the correct cable configuration.
Device has no
active
connection.
An icon is visible in the status bar if a connection is currently
active.
Battery is not
charging.
Device
removed from
the cradle too
soon.
Replace the device in the cradle. The battery fully charges in
approximately five hours.
Battery is
faulty.
Verify that other batteries charge properly. If so, replace the
faulty battery.
Device is not
inserted
correctly in the
cradle.
Remove the device and reinsert it correctly. Verify charging is
active. Touch > System > About phone > Battery
Information to view battery status.
Ambient
temperature of
the cradle is
too warm.
Move the cradle to an area where the ambient temperature is
between -10 °C (+14 °F) and +60 °C (+140 °F).
Table 22 Troubleshooting the 4-Slot Battery Charger
Problem Cause Solution
Spare Battery
Charging LED does
not light when spare
battery is inserted.
Spare battery
is not correctly
seated.
Remove and re-insert the spare battery into the charging slot,
ensuring it is correctly seated.

Zebra TC72 Specifications

General

Display diagonal	4.7 \
Touch technology	Dual-touch
Touchscreen type	Capacitive
Display resolution	1280 x 720 pixels
Internal memory	4 GB
Internal memory type	-
Total storage capacity	32 GB
Compatible memory cards	MicroSD (TransFlash), SDHC, SDXC
Processor model	660
Processor family	Snapdragon
Processor frequency	2.2 GHz
Processor manufacturer	Qualcomm
Operating system installed	Android
Rear camera aperture number	2.4
Rear camera resolution (numeric)	13 MP
Front camera resolution (numeric)	5 MP
USB 2.0 ports quantity	1
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	-20 - 50 °C
Operating relative humidity (H-H)	5 - 95 %
Battery voltage	3.7 V
Battery capacity	4620 mAh
Scanner type	1D/2D
Product color	Black, Silver
Harmonized System (HS) code	84713000

Weight and Dimensions

Depth	28 mm
Width	84 mm
Height	161 mm
Weight	376 g