Zebra ZT510 - Page 238

Diagnostics and Troubleshooting
Troubleshooting—Printing Issues
238
P1095460-001 ZT510 User Guide 6/28/17
Missing Print
Issue Possible Cause Recommended Solution
Long tracks of missing
print on several labels
Print element damaged. Call a service technician.
Wrinkled ribbon. See wrinkled ribbon causes and solutions in
Ribbon Issues on page 240.
Loss of Registration
Issue Possible Cause Recommended Solution
Loss of printing
registration on labels.
Excessive vertical drift
in top-of-form
registration.
The platen roller is dirty. Clean the printhead and platen roller. See Clean
the Printhead and Platen Roller on page 200.
Media guides are positioned
improperly.
Ensure that the media guides are properly
positioned. See Load the Media on page 32.
The media type is set
incorrectly.
Set the printer for the correct media type
(gap/notch, continuous, or mark). See MEDIA
TYPE on page 110.
The media is loaded incorrectly. Load media correctly. See Load the Media
on page 32.
Misregistration/skips
labels
The printer is not calibrated. Calibrate the printer. See Calibrate the Ribbon
and Media Sensors on page 179.
Improper label format. Check your label format and correct it as
necessary.
Misregistration and
misprint of one to three
labels
The platen roller is dirty. Clean the printhead and platen roller. See Clean
the Printhead and Platen Roller on page 200.
Media does not meet
specifications.
Use media that meets specifications. See Media
Specifications on page 269.
Vertical drift in top-of-
form position
The printer is out of calibration. Calibrate the printer. See Calibrate the Ribbon
and Media Sensors on page 179.
The platen roller is dirty. Clean the printhead and platen roller. See Clean
the Printhead and Platen Roller on page 200.