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Diagnostics and Troubleshooting
Troubleshooting—Printing Issues
6/28/17 ZT510 User Guide P1095460-001
Vertical image or label
drift
The printer is using
non-continuous labels but is
configured in continuous mode.
Set the printer for the correct media type
(gap/notch, continuous, or mark—see MEDIA
TYPE on page 110) and calibrate the printer, if
necessary (see Calibrate the Ribbon and Media
Sensors on page 179).
The media sensor is calibrated
improperly.
Calibrate the printer. See Calibrate the Ribbon
and Media Sensors on page 179.
The platen roller is dirty. Clean the printhead and platen roller. See Clean
the Printhead and Platen Roller on page 200.
Improper printhead pressure
settings (toggles).
Adjust the printhead pressure to ensure proper
functionality. See Adjust the Printhead Pressure
and Toggle Position on page 185.
The media or ribbon is loaded
incorrectly.
Ensure that the media and ribbon are loaded
correctly. See Load the Ribbon on page 62 and
Load the Media on page 32.
Incompatible media. You must use media that meets the printer
specifications. Ensure that the interlabel gaps or
notches are 2 to 4 mm and consistently placed
(see Media Specifications on page 269).
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