Support from Your Network Supplier 95
Access by Digital Modem
ISDN users can dial in to the 3Com BBS using a digital 
modem for fast access up to 64 Kbps. To access the 
3Com BBS using ISDN, call the following number:
1 847 262 6000
3Com Facts Automated Fax Service
The 3Com Facts automated fax service provides technical 
articles, diagrams, and troubleshooting instructions on 
3Com products 24 hours a day, 7 days a week. 
Call 3Com Facts using your Touch-Tone telephone:
1 408 727 7021
Support from Your Network Supplier
If you require additional assistance, contact your network 
supplier. Many suppliers are authorized 3Com service 
partners who are qualified to provide a variety of services, 
including network planning, installation, hardware 
maintenance, application training, and support services.
When you contact your network supplier for assistance, 
have the following information ready:
■ Product model name, part number, and serial number
■ A list of system hardware and software, including 
revision levels
■ Diagnostic error messages
■ Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the 
following section on how to contact 3Com.
Italy Up to 14,400 bps 39 2 27300680
Japan Up to 14,400 bps 81 3 5977 7977
Mexico Up to 28,800 bps 52 5 520 7835
P.R. of China Up to 14,400 bps 86 10 684 92351
Taiwan, R.O.C. Up to 14,400 bps 886 2 377 5840
U.K. Up to 28,800 bps 44 1442 438278
U.S.A. Up to 53,333 bps 1 847 262 6000
Country Data Rate Telephone Number
book  Page 95  Thursday, July 29, 1999  12:23 PM