Pannoramic SCAN II 2.2.0 User’s Guide 6.2.2 Cleaning the magazine
6.2.2 Cleaning the magazine
Do not clean the magazines with xylene, because it might harm the plastic. We recommend to apply
Isopropanol on a piece of lint-free cotton cloth and gently rub the surface instead. In case the
magazine is damaged, use either order a new one, as inserting a deteriorated magazine could lead
into unsafe loading of slides.
6.2.3 Preventive maintenance
To prevent fungus growth
• Do not leave the equipment in an unconditioned environment with a storage temperature
above 60°C (140°F) or below 0°C (32°F), which may damage the equipment.
• Maximum operating temperature is 35°C (95°F) with a relative humidity of less than 75%.
• Install it in a room with proper air ventilation.
• Do not let dust or fingerprints remain on optical surfaces.
6.3 Troubleshooting
This section describes the most common troubleshooting solutions for the Pannoramic® SCAN II
product. If any problem arises that does not have solution in this manual, contact 3DHISTECH service
support at support@3dhistech.com.
The product does not start
• Power supply is interrupted
1. Make sure that the 24V external power supply is on.
2. Check cable connections.
Control software has stopped
• Slide jammed
1. Exit control software.
2. Switch off control computer and 24V power supply, disconnect power cable.
3. Remove protective covers. Follow the steps in chapter 6.4.1 Removing the
protective covers.
4. Remove slide manually (see chapter 6.4.2 Removing a slide).
5. Reattach protective covers.
6. Reconnect 24V power supply and control computer to line power supply.
January 24, 2020 - Rev. 2 3DHISTECH Ltd. 135(156)
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