Pannoramic SCAN II 2.2.0 User’s Guide 6.3 Troubleshooting
Slide is often positioned incorrectly
• Guiding fault in transport system
• Check if faulty positioning disappears after the selection of a different type of
magazine (for example, universal magazine).
• Contact 3DHISTECH Service for support.
Digitization process is extremely slow
• Extended focusing option is activated
• Deactivate the Extended focusing option if not required.
• Z-stack option is activated
• Deactivate the Z-stack option if not required.
Image is out of focus (in Manual mode)
• Focus range limit is activated
• Deactivate the Limiting focus range option.
• Focus range setting is incorrect
• Change focus range setting.
All individual images show a shading effect
• Algorithm failed to find empty image fields
• Capture a reference image with a blank slide (see chapter 5.6.2.Service - Image
compensation).
6.3.1 Fluorescent Applications (optional)
The switching of the Lumencor SPECTRA 6 cannot be triggered, in spite of trigger connection
through the camera.
• Contact 3DHISTECH Service for support.
No suitable exposure time can be found. Signal is too weak.
• Lumencor SOLA SM II is switched off
• Switch light source on, otherwise contact 3DHISTECH Service for support.
January 24, 2020 - Rev. 2 3DHISTECH Ltd. 137(156)