11-18
Questions? Refer to Page 11-22 For Technical Support Instructions.
Symptom/Error Message Explanation How To Respond
<20 mg/dL
The test result is below the measuring
limit of the system.
1. Repeat the test with a new test strip.
2. If the result persists, follow your
facility's policy.
The test result is above the measuring
limit of the system.
1. Repeat the test with a new test strip.
2. If the result persists, follow your
facility's policy.
The test strip or the test strip port is wet,
defective, contaminated, or the
wrong test strip was inserted.
1. Remove the old test strip.
2. Press 1 to continue testing with a
New Strip.
Or,
Press 2 to Exit to the Test Menu.
Chapter 11: Troubleshooting
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