11-19
Questions? Refer to Page 11-22 For Technical Support Instructions.
Symptom/Error Message Explanation How To Respond
There may be a problem with the test strip.
One of several 4-digit error codes may be
displayed. These codes provide Abbott
personnel additional information about the
problem. Errors include:
1. Press 1 to repeat the test with a New
Strip or 2 to Exit.
2. If the error occurs again, record the
4-digit error code and contact Abbott
Technical Support.
4327 - The strip was removed during
testing.
Repeat the test with a new test strip.
4330 - Blood glucose may be too high to
be read by the system or there may be a
problem with the test strip.
Repeat the test with a new test strip. If the
error occurs again, confirm the result by
performing a laboratory reference test.
Chapter 11: Troubleshooting
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