Figure 202 UCC Dashboard
Each graphical section of the UCC dashboard is explained below:
l Call Volume – This graph displays the total number of calls made based on the UCC application type.
For example, SIP, Skype4B, SCCP, H.323, NOE, SVP, VOCERA, Wi-Fi calling, and FaceTime.
l Call Quality – This graph displays the AP-to-Client call quality under the WLAN tab and the end-to-end
quality including wired and wireless legs of the call under the End-to-End tab. The number of UCC calls
are categorized by the following call quality:
l Good
l Fair
l Poor
l Not Available: Under WLAN tab, short duration voice calls (less than 60 seconds), video calls, and
file-transfer session are categorized as Not Available. Under End-to-End tab, short duration voice
calls (less than 60 seconds), video calls, file-transfer, and desktop-sharing sessions are categorized as
Not Available.
When VoIP calls are prioritized using media classification, the End-to-End call quality is not available.
l Call Quality vs. Client Health - This graph displays the co-relation between the VoIP call quality and
the VoIP client health of every UCC call. This graph displays the UCC score under the WLAN tab and MOS
under the End-to-End tab.
When VoIP calls are prioritized using media classification, the End-to-End call quality is not available.
l Calls Per Device Type – This graph displays the calls made per device type. For example, Windows 7,
Mac OS X, iPhone, or Android.
l Roaming – Roaming status of UCC clients. The status can be:
l No – Number of calls where the client did not roam to a new AP.
l Yes - Number of calls where the client has roamed to a new AP.
l QoS Correction – If the DSCP value of the Real-time Transport Protocol (RTP)packets sent by the client
differs from the WMM-DSCP configured in the corresponding SSID profile definition, the switch corrects
this value as per the SSID profile definition and classifies the call as QoS corrected. This graph displays
AOS-W 6.5.3.x | User Guide Voice and Video | 955
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