149
Chapter 3 Handling
3
When paper is loaded,
it is fed and an error
occurs
For Die-cut label (Black-
mark) and Continuous
paper (Blackmark)
The paper you are using
does not match the
[Media detection set-
tings].
Check the paper you are using and
the printer’s [Media detection set-
tings].
See
"Media detection settings" on
page 114.
-
Black marks are out of
the specifications.
The black marks may not be
detected if their reflection rate is
higher than the specified value. Infra-
red light is used to detect the black
marks; therefore, the reflection rate
for the infrared light must be lower
than the specified value. Check the
black mark printing specifications,
and use the black marks that match
the printer specifications. You may
be able to detect the black marks by
performing [Adjust the Black Mark
Detection Sensor].Click [Printer Set-
ting Utility] on the printer driver’s
[Printer Utilities] tab. When the Printer-
Setting screen is displayed, click
[Printer Adjustment] - [Sensor Adjust-
ment] and perform [Adjust the Black
Mark Detection Sensor].See
"Sensor
Adjustment" on page 135.
-
An error has occurred in
the sensor.
If the printer has been working prop-
erly so far, the sensor may be mal-
functioning. Contact your dealer for
repairs.
-
I want to use the large-
diameter roll paper sup-
ply unit and take-up
unit
-
Use the large-diameter roll paper
supply unit and take-up unit that
match the printer specifications.
For the specifications of the large-
diameter roll paper supply unit and
take-up unit, see “TM-C3400/C3500
Series Design Manual for Media Take-
up Unit”.
For more information on “TM-C3400/
C3500 Series Design Manual for
Media Take-up Unit”, contact your
dealer.
-
Trouble Description Recovery method
Image/
Illustra-
tion
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