ATI Technologies DAQ F - How to Reach Us; Sales, Service and Information about ATI products; Technical support and questions

F/T DAQ Installation and Operation Manual
Document #9610-05-1017-06
ATI Industrial Automation, 1031 Goodworth Drive, Apex, NC 27539 USA +1-919-772-0115 www.ati-ia.com
4
Aside
Please read the manual before calling customer service. Before calling, have the
following information available:
1. Serial number (e.g.; FT01234)
2. Transducer model (e.g.; Nano17, Gamma, Theta, etc.)
3. Calibration (e.g.; US-15-50:5V, SI-65-5:10V, etc.)
4. Accurate and complete description of the question or problem
5. Computer and software information. Operating system, PC type, drivers,
application software and other relevant information about your configuration.
If possible be near the F/T system when calling.
How to Reach Us
Sales, Service and Information about ATI products:
ATI Industrial Automation
1031 Goodworth Drive
Apex, NC 27539 USA
www.ati-ia.com
Tel: +1.919.772.0115
Fax: +1.919.772.8259
E-mail: info@ati-ia.com
Technical support and questions:
Application Engineering
Tel: +1.919.772.0115, Option 2, Option 1
Fax: +1.919.772.8259
E-mail: ft_support@ati-ia.com