User's Manual 6. Configuration Using the Web Interface
Version 6.6 139 MediaPack Series
6.7 Status and Diagnostic Menu
To access the Status and Diagnostics menu:
1. To access the Status & Diagnostics page, click on the Status & Diagnostics button
on the Navigation Bar. The Status & Diagnostics appear in the Navigation Tree
displaying the following menu options:
System Status
• Message Log - Refer to Message Log on page 139
• Device Information - Refer to Device Information on page 140
• Ethernet Port Information - Refer to Ethernet Port Information on page 141
• Carrier-Grade Alarms
♦ Active Alarms - Refer to Active Alarms on page 141
Performance Monitoring
• Trunk Utilization - Refer to Viewing Trunk Utilization
• Viewing MOS per Media Realm - Refer to Viewing MOS per Media Realm
VoIP Status
• Trunk & Channel Status - Refer to Trunk & Channel Status
• IP Interface Status - Refer to IP Interface Status on page 143
• Performance Statistics - Refer to Performance Statistics on page 144
• Timing Module Information - Refer to Timing Module Information
• Components Status - Refer to Components Status
6.7.1 System Status
6.7.1.1 Message Log
The Message Log is similar to a Syslog. It provides debug messages useful in pursuing
troubleshooting issues.
The Message Log serves the Web Server and is similar to a Syslog server. It displays
debug messages. It is not recommended to use the Message Log page for logging errors
and warnings because errors can appear over a prolonged period of time, e.g., a device
can display an error after running for a week. Similarly, it is not recommend to keep a
Message Log session open for a prolonged period (refer to the Note below). For logging of
errors and warnings, refer to 'Syslog'.
To activate the Message Log:
1. Open the Message Log page (Status & Diagnostics tab > System Status menu >
Message Log); the Message Log page is displayed and the log is activated.
Figure 99: Message Log Screen
2. After receiving messages - Using the scroll bar, select the messages, copy them and
paste them into a text editor such as Notepad. Send this txt file to Technical Support
for diagnosis and troubleshooting as needed.
To Next Page
Loading...
