Debug mode
About this task
You can use the debug mode to send all your debug data in a file, nnn_report.tar.gz where you
replace nnn by the deskphone extension as specified by the user during registration.
Note:
The DEBUG option is available for use only if you change the default password to the craft
menu through the PROCPSWD parameter. If you do not change the default password, the
option is available only in a read-only mode.
The new value of the PROCPSWD parameter must be 4 to 7 numeric digits, "0000" through
"9999999". However if value of PROCPSWD is less than 4 digits after you install Release
6.2.4 or later, the value will be changed back to the default value of 27238.
Procedure
1. Scroll and select DEBUG from the Craft Local Procedure Screen. Press Start. The
deskphone displays, the following text:
Setting Options available
Serial Port Adjunct/CLI
Log to file On/Off
Phone Report Navigate to Phone Report. Press Create to send the report to the backup
folder specified by BRURI.
Note:
The Phone Report option is available only if backup and restore is
enabled.
Port Mirroring On/Off
Profile H.323 signaling over TLS
Service Service mode control/Service mode record
SSH Status Enabled/Disabled
Note:
The SSH Status option displays an Active status if an SSH connection is
already established.
SSH Fingerprint
2. Scroll to the option that you want to change and press Change or touch OK to toggle the
selected setting from the available options. The deskphone displays the softkeys Save,
Change, and Cancel.
3. If you have made any changes to the Debug Mode option, then you must press or touch
the Save option. This action resets the phone and saves the changes to the debug screen.
Using Local Administrative Menu procedures
March 2018 Installing and Maintaining Avaya 9608/9608G/9611G/9621G/9641G/9641GS IP
Deskphones H.323 48
Comments on this document? infodev@avaya.com
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