Contents
Chapter 1: Introduction............................................................................................................ 8
Introduction............................................................................................................................. 8
Purpose............................................................................................................................ 8
Related resources............................................................................................................. 8
Chapter 2: Overview............................................................................................................... 12
Overview.............................................................................................................................. 12
9600 Series IP Deskphones............................................................................................. 12
New in this release.......................................................................................................... 12
Chapter 3: Installing the Deskphone..................................................................................... 14
Installing the Deskphone........................................................................................................ 14
Prerequisites................................................................................................................... 14
Pre-installation checklist................................................................................................... 14
Updating phone software for installation............................................................................ 18
Plugging in the deskphone............................................................................................... 18
Completing the power connection..................................................................................... 23
Installing a Dual Headset Adapter (DHA)........................................................................... 23
Installing 9641G Call Center faceplate.............................................................................. 28
Plugging in and resetting the deskphone using the Dynamic Addressing Process................. 29
Understanding the plug in and reset process..................................................................... 29
Understanding Unnamed registration................................................................................ 33
Post-installation checklist................................................................................................. 34
Chapter 4: Using Local Administrative Menu procedures.................................................. 36
Using local Administrative Menu procedures............................................................................ 36
About local Craft procedures............................................................................................ 36
Accessing local Craft procedures...................................................................................... 37
Running Craft procedures ............................................................................................... 38
Accessing the Administration menu after phone startup...................................................... 38
Entering data for administrative options............................................................................. 39
Entering and validating IPv4 and IPv6 addresses............................................................... 40
Local administrative Craft procedures menu...................................................................... 42
Setting the operational mode to 802.1X............................................................................. 43
Changing IP address information...................................................................................... 44
Clearing the phone settings.............................................................................................. 46
Debug mode................................................................................................................... 48
Changing Ethernet interface control.................................................................................. 49
Disabling and enabling event logging................................................................................ 50
Logging off from the phone............................................................................................... 51
Viewing multilanguage strings.......................................................................................... 52
Resetting system values.................................................................................................. 52
March 2018 Installing and Maintaining Avaya 9608/9608G/9611G/9621G/9641G/9641GS IP
Deskphones H.323 6
Comments on this document? infodev@avaya.com