Avaya C360 - Section 4: Troubleshooting and Maintaining the Avaya C360

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Issue 2 July 2005 211

Section 4: Troubleshooting and Maintaining

the Avaya C360

Table of Contents

Default Chapter3
- Table of Contents3
Before You Install the Avaya C36013
- Safety Information13
- Conventions Used in the Documentation14
  - CLI Conventions14
  - Notes, Cautions, and Warnings15
Section 1: Avaya C360 Overview17
Chapter 1: Avaya C360 Overview19
- C360 Features and Benefits20
- C360 Switch Configurations27
Section 2: Installing the C36029
Chapter 2: Avaya C360 Front and Rear Panels31
- C360 Front Panels32
- C360 Rear Panel37
Chapter 3: Installation39
- Preparing Needed Tools39
- Site Preparation40
- Rack Mounting (Optional)42
  - Before You Install the C360 in a Rack42
- Wall Mounting (Optional)44
- Stacking (Optional)45
  - Installing the X360STK Stacking Module45
  - Inter-Connecting Switches46
    - To Connect Stacked Switches46
- Making Connections to Network Equipment48
  - Prerequisites48
  - Connecting Cables to Network Equipment48
- Installing SFP GBIC Transceivers49
  - Safety Information49
    - Usage Restriction49
  - Installing and Removing a SFP GBIC Transceiver50
    - Copper GBIC Transceiver Installation Notes51
Chapter 4: Powering up the Avaya C36053
- Connecting to an AC Power Supply54
  - AC Power Cable54
- Connecting a BUPS55
- Post-Installation60
Chapter 5: Establishing Switch Access61
- CLI Architecture62
- Security Levels62
  - Entering the Supervisor Level63
    - Defining New Local Users63
    - Exiting the Supervisor Level63
- Entering the CLI64
- Establishing a Console Connection64
- Assigning C360 IP Stack Address66
- Establishing a Telnet Connection67
- Establishing an SSH Connection68
- Establishing Access to Other Entities in the Stack (C360 Sessions)72
- Establishing a Modem (PPP) Connection73
  - Connecting a Modem to the Console Port73
- SNMP Support75
- Radius82
  - Introduction to RADIUS82
  - RADIUS Commands84
- Recovery Password85
  - Introduction to Recovery Password85
  - Recovery Password CLI Commands85
- Allowed Managers86
  - Allowed Managers Introduction86
  - Allowed Managers CLI Commands86
- Allowed Protocols88
  - Allowed Protocols Introduction88
  - Allowed Protocols CLI Commands88
Section 3: Avaya C360 Configuration91
Chapter 6: Avaya C360 Default Settings93
- Configuring the Switch93
  - C360 Default Settings93
Chapter 7: Switch Configuration97
- Introduction97
- Basic Switch Configuration97
  - System Parameter Configuration98
    - Identifying the System98
    - Operating Parameters99
  - Network Time Acquiring Protocols Parameter Configuration99
- Uploading and Downloading Device Configurations and Images101
  - Layer 2 Configuration File102
  - Layer 3 Configuration File103
- SCP Protocol Support105
- System Logging106
  - System Logging Introduction106
  - Syslog Servers108
- Telnet Client Support111
  - Introduction to Telnet111
  - Telnet Commands111
- Monitoring CPU Utilization112
Chapter 8: Avaya C360 Layer 2 Features113
- Ethernet114
- Vlans120
- IEEE 802.1X (Port Based Network Access Control)126
- Spanning Tree Protocol131
- MAC Security136
  - MAC Security Implementation in the C360136
  - MAC Security CLI Commands137
- LAG (Link Aggregate Group)138
- Port Redundancy140
- IP Multicast Filtering144
  - Overview144
  - IP Multicast CLI Commands146
- Rmon147
  - RMON Overview147
  - RMON CLI Commands147
- Smon149
  - SMON Overview149
    - SMON CLI Commands150
- Port Mirroring151
- Weighted Queuing152
  - Implementation of Weighted Queuing in the C360152
  - Weighted Queuing CLI Commands152
- LLDP Agent153
Chapter 9: Avaya C360 Layer 3 Features157
- Obtaining and Activating a License Key158
  - Obtaining a Routing License Key159
  - Activating a Routing License Key165
    - License Key CLI Commands165
- What Is Routing166
- Routing Configuration168
  - Forwarding168
  - Multinetting (Multiple Subnets Per VLAN)168
- IP Configuration169
  - IP Configuration CLI Commands169
  - Assigning Initial Router Parameters170
- RIP (Routing Interchange Protocol) Configuration172
- OSPF (Open Shortest Path First) Configuration175
  - OSPF Overview175
  - OSPF CLI Commands176
- Static Routing Configuration177
- Route Redistribution180
  - Route Redistribution Commands180
- ARP (Address Resolution Protocol) Table Configuration181
  - ARP Overview181
    - The ARP Table182
  - ARP CLI Commands182
- BOOTP/DHCP (Dynamic Host Configuration Protocol) Relay Configuration183
  - BOOTP/DHCP Overview183
  - BOOTP/DHCP CLI Commands184
- Netbios Re-Broadcast Configuration185
  - Netbios Overview185
  - Netbios Re-Broadcast Configuration CLI Commands185
- VRRP (Virtual Router Redundancy Protocol) Configuration186
- Policy Configuration190
- IP Fragmentation and Reassembly194
  - IP Fragmentation and Reassembly Overview194
  - IP Fragmentation/Reassembly CLI Commands194
Chapter 10: Avaya C360 Power over Ethernet Features197
- Power over Ethernet198
Chapter 11: C360 Device Manager203
- Overview203
- System Requirements204
- Configuring the Device Manager204
  - Device Manager Commands204
- Running the Device Manager205
- Installing the Java Plug-In208
- Installing the On-Line Help and Java Plug-In on Your Web Site209
- Documentation209
Section 4: Troubleshooting and Maintaining the Avaya C360211
Chapter 12: Troubleshooting the Installation213
- Troubleshooting the Installation213
- Stack Health216
Chapter 13: Maintenance219
- Introduction219
- Replacing the Stacking Module219
- Hardware NVRAM Initialization220
Chapter 14: Updating the Firmware223
- Firmware Download223
  - Obtain Software Online223
  - Downloading Firmware223
- Download New Version Without Overwriting Existing Version224
  - Firmware Banks224
Appendix A: Mixed Stacks225
- Hardware Compatibility226
  - Stacking226
  - Bups227
- Feature Compatibility228
  - Qos Mapping229
Appendix B: Configuring C360 Qos for Avaya IP Telephones231
- Introduction231
Appendix C: Standards and Compatibility233
- Avaya C360 Standards Supported233
- IETF - Network Monitoring235
Appendix D: Specifications237
- Physical237
- Power Requirements237
- Environmental238
- Safety238
- Mtbf239
- Interfaces239
- GBIC Transceivers239
- Console Pin Assignments241
- Ethernet242
Index243

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