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n
A broken firmware can prompt the FastServe server to display error messages about an invalid
license. In case you receive such error message and the license is valid, check the DVG board FW.
The table below presents an overview of the possible error messages and their
short description:
Editing the user_pre_VS File
Create or download the /data/VS/bin/user_pre_VS file. Compare the content of this file with the
v
ersion from the latest backup.
Create the file:
vim /data/VS/bin/user_pre_VS
Editing the vsPreferences.cfg File
The vsPreferences.cfg file is the most important fil
e for the OVS engine. It keeps all of your OVS’s
personal preferences.
n
OVS needs to be stopped during the edition of the file. OVS overwrites the vsPreferences.cfg file
every time it is stopped and your changes will be lost.
To stop OVS (in case it is running):
t Enter the following command:
/data/VS/bin/set_run -s all
Error Message Description
Broken license 6 There is no features file.
Broken license 7 There is no Key file in the /usr/dvg/ folder.
Broken license 9 • Hardware is disconnected.
• The Key file is empty.
• The Features file is empty.
License problem m The linear key (mixing) is missing in the features file.
License problem k Chroma key is missing in the features file.
License problem s No video out SD in the features file.
License problem h No video out HD in the features file.
License problem a Embedded audio.
License problem z Chroma key with zones.
License problem d Dual-channel mode (two video outputs with different
content).
License problem c Specific chain mode not allowed (VR)
License problem 2 Dual-head operation (second output of graphics card
enabled, like in TrackVision).
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