Bartec BCS 3600ex Series User Manual

11 Faults – causes and
remedies
Handscanner
BCS 3600
ex
series
96 / 106
Subject to technical modifications
Revision A / 04/2019
Fault
Possible cause
Solution
Base station has lost the
connection to the host
Restore the connection between the
hand-held scanner and base station (see
Chapter 11.1).
Host displays the scanned data
incorrectly
Hand-held scanner has not
been configured for
communication with the host
Configure the hand-held scanner for the
host type.
Hand-held scanner emits the
following sequence of beeps:
short low, short medium, short
high (switch-on process)
With power supply via USB,
the hand-held scanner is
repeatedly switched on and off
No action. Normal when the host is
reset.
Hand-held scanner emits 4
short high beeps while
decoding a barcode
USB initialisation has not been
completed
Wait a few seconds then start the scan
process again.
Hand-held scanner emits the
following sequence of beeps:
3 low beeps, 1 very low beep
Receive error during
communication via RS-232
Normal when the host is reset.
The hand-held scanner emits
the following sequence of
beeps when changing the USB
connection: short low, short
medium, short high (switch-on
process)
Power transmission via USB is
being restored
No action. Normal when changing the
USB connection.
Hand-held scanner emits
beeps at regular intervals
Wrong interface cable is being
used
1. Check the interface cable.
2. If the wrong interface cable is being
used: connect the correct interface
cable.
Interface cable or mains cable
is loose
1.
Check cable connections.
2. Connect loosely connected cables
correctly.
Table 67 Faults and troubleshooting

Bartec BCS 3600ex Series Specifications

General

Brand	Bartec
Model	BCS 3600ex Series
Category	Scanner
Language	English