• The psShow or fanShow commands continue to show a faulty component even though the component was replaced.
• The slotShow command continues to show a faulty control processor, core switch, or port blade even though the blade was
replaced.
Recording critical device and SAN information
All commands must be entered from a CLI session (Telnet or serial) to the active CP blade unless otherwise indicated.
NOTE
Run supportShow, which includes most of the information in the following table and more. The customer should record the
location of the .txt les, which are created by the customer in this procedure and are not called out in the supportShow results.
For detailed information about Fabric OS commands, refer to the Fabric OS Command Reference. Use a checklist to ensure that all
required information is recorded.
TABLE 19 Critical information checklist
Checked? Data Notes
Conguration information
Location of "cong-switch.txt" le
Location of "cong-miscinfo.txt" le
IP address, subnet mask
WWN for the device
SAN prole
Location of "SANbefor.txt" le
Notes regarding nsshow output
Notes regarding nsallshow output
Notes regarding switchshow output
Notes regarding fabricshow output
Output from licenseshow command
License keys and other licensing data for
licensed products enabled on device.
Output from supportshow command
Location of "spptshow.txt" le
Notes regarding supportshow output
Information about the new chassis
New factory serial number
New serial number (if available)
1. Open a Telnet session and log in to the device as admin. The default password is password. Enable the logging function on
your Telnet or serial console connection.
Chassis removal and replacement
Brocade DCX 8510-8 Backbone Hardware Installation Guide
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