Buchmann, Cadex President and founder, Batteries in a Portable World can be
ordered by visiting the Cadex website or by calling Cadex Electronics Inc.
Technical Support
For a technical problem that cannot be solved with this manual or the Cadex Web
site, contact our Technical Support department by phone, fax, e-mail, or mail.
Provide the following information:
• Serial number of the analyzer and firmware version (press FN and then 7 to
display the version number)
• Display message and/or code
• LED lights that are on or flashing
• What happened when the problem occurred?
• Move the adapter and/or battery between stations to isolate if it is a battery or
adapter issue.
For questions related to batteries or adapters, also provide the following:
• Battery model number
• Adapter number
• C-code being used (including parameter settings)
• Display message and/or code
Cadex Technical Support can be reached by phone from 8:00 am to 4:30 pm,
Pacific Time (GMT -8:00), Monday through Friday.
Telephone: +1 604 231-7777 ext. 315
Toll Free: +1 800 565-5228 (US and Canada only)
Fax: +1 604 231-7755
E-mail: service@cadex.com
Mail: Cadex Electronics Inc.
22000 Fraserwood Way, Richmond, BC, Canada V6W 1J6
Attn: Product Support
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