Error Code Description Remedy Cause of error
CDS server UPDATER Network
8xxx
Axxx Communication error in the in-
ternal module
Contact the support department of the
sales company.
(Attach the Debug log and update log of the
device.)
-
-
Bxxx -
-
List of Error Codes Related to Local CDS
A list of error codes related to Local CDS is shown below.
Error
Code
Description Remedy
81xxF003 Firmware information not registered.
Firmware information corresponding to the target device serial number does not exist.
Contact the
support depart-
ment of the
sales company.
81xxF007 Invalid firmware version.
The firmware version at the time of registration of the distribution schedule differs from the current firmware
version.
81xxF008 Invalid firmware information. Firmware information to be distributed does not exist.
81xxF009 Forcible termination. Distribution information is forcibly terminated from the server UI.
81xxF00F Invalid distribution status. Distribution status of the server is in a condition where a requested method from
the client cannot be accepted.
81xxF010 Invalid parameter. Requested parameter from the client is not correct.
81xxF011 Version information not registered. Version information corresponding to the specified serial number has
not been registered.
81xxF012 Distribution time-out. Distribution has not been completed even after a certain period of time from the start
of the distribution.
81xxF013 Unable to judge the necessity of distribution
Version information from a device has not been registered in the local CDS.
Since the local CDS does not know the version information of the device, it cannot respond to the distri-
bution request from updater. As a result of that, an error occurred when the request has been made.
81xxFFFE DB error. General error to access DB.
81xxFFFF DB error. Internal error other than error to access DB (file I/O, etc.).
8xxx1204 L-CDS update process for a model that does not support L-CDS
Error Codes When Using the UGW-linked Function
Codes displayed as eRDS errors when the UGW-linked function is used
Error
Code
Description Remedy
8xxx0000 An unexpected error occurred in the device. Restart the device, and perform the operation again.
When this problem recurs, the firmware of the device needs to be
reinstalled (upgraded).
8xxx0002 A time-out error occurred due to no response from Up-
dater within the specified time (3 seconds).
Obtain the debug log, and contact the support department of the
sales company.
8xxx0101 Processing in the device (event processing) failed. Re-
start the device, and perform the operation again.
Restart the device, and perform the operation again.
When this problem recurs, the firmware of the device needs to be
reinstalled (upgraded).
8xxx0303 Queue could not be sent due to failure of processing
in the device (event processing).
Restart the device, and perform the operation again.
When this problem recurs, the firmware of the device needs to be
reinstalled (upgraded).
8xxx0304 An error occurred in control of synchronization or in-
terruption processing between processes being han-
dled in parallel.
Wait for a while, and perform a communication test again.
8xxx0706 Communication with Updater failed. Restart the device, and perform the operation again after checking
that Updater has been started.
When this problem recurs, obtain the debug log, and contact the
support department of the sales company.
8xxx0707
8xxx0708
8xxx0709 At the time of firmware update, the Tracking ID ordered
by UGW and the one to which the Updater responded
did not match.
Obtain the debug log, and contact the support department of the
sales company.
3. Technical Explanation (System)
77
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