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Cisco Desk User Manual

Cisco Desk
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RoomOS 11.1
Cisco Desk, Desk Pro,
and Desk Mini
User guide
15505.01 Cisco Desk Series User Guide JANUARY 2023
All contents © 2023 Cisco Systems, Inc. All rights reserved

Table of Contents

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Cisco Desk Specifications

General IconGeneral
BluetoothBluetooth 5.0
Touch TechnologyCapacitive
ConnectivityHDMI
EthernetGigabit Ethernet
Wi-Fi802.11a/b/g/n/ac

Summary

Introduction

Cisco Desk Pro

Use as PC monitor with HDMI or USB-C cable. Charge laptop via USB-C.

USB headsets

Desk Pro implements standard USB protocol for wired audio devices. Supports Bluetooth.

Cisco Desk

Use as PC monitor with HDMI or USB-C cable. Connect computer to view PC screen on Webex Desk.

USB headsets

Desk implements standard protocol for USB wired audio devices. Supports Bluetooth.

Cisco Desk Mini

Use as PC monitor with USB-C cable. Extend screen and use speakers, microphone, camera.

USB headsets

Desk Mini implements standard protocol for USB wired audio devices. Supports Bluetooth.

RoomOS 11: Basic navigation

Learn basic navigation of RoomOS 11, including accessing home screen, task switcher, and control panel.

Pairing with Bluetooth®

Connect Bluetooth headsets and other devices. Supports answering, rejecting, and hanging up calls.

Pair with a Bluetooth® headset and other devices

Steps to pair a Bluetooth headset or other devices. Includes using USB dongle and discoverability.

Video calls

RoomOS 11: Call controls

Manage calls with controls like Mute/Unmute, Volume, Start/Stop video, Leave meeting, Layout, Selfview.

Audio settings

Adjust microphone settings: Music mode, Noise Removal, Optimize for voice, Test microphone.

Place a call from your contact list

Make calls by selecting contacts from Favorites, Recents, or Directory lists.

Edit a contact before calling

Modify contact entries by adding prefixes, suffixes, or altering details before initiating a call.

Place a call using a name, number, or address

Dial contacts directly by typing name, number, or address on the virtual keyboard.

Incoming calls

Manage incoming calls: accept, decline, or ignore. Handle multiple calls with infrastructure support.

Receive a call while in another call

Handle incoming calls when already in a call: accept and hold, add participant, or decline.

Disconnect yourself from a call

End your participation in a call. For two-party calls, this terminates the entire call.

Put a call on hold and resume a call on hold

Place an active call on hold and later resume it. Useful for call transfers or pausing video.

Transfer an ongoing call

Forward an active call to another person. Can talk to the recipient before transferring.

Change the call rate

Adjust bandwidth allocation (kbps) for call quality. Manual adjustment as a last resort.

Activate do not disturb

Prevent the device from responding to incoming calls while allowing outgoing calls.

Automated forwarding of all calls

Forward all incoming calls to voicemail or another receiver. Administrator can disable this.

Open the keypad in call

Access the keypad during a call to enter numbers for extensions or PIN codes.

Add participants to an ongoing call

Initiate a video conference by adding participants one by one to an ongoing call.

Disconnect a participant from a conference

Remove a participant from an ongoing video conference. May be an optional feature.

Admit a participant to a meeting

Allow waiting participants to join a locked CMS meeting from the participant list.

Pin a speaker in a meeting

Highlight a participant by pinning them, making them prominent on all screens.

Raise hand in a meeting

Signal a question or comment without interrupting. Notifies host and participants.

Find call details for recent calls

Retrieve detailed information about past calls to assist with troubleshooting.

Cisco Proximity

Cisco Proximity ultrasound signal

Explains the ultrasound signal used by Proximity for device discovery and connection.

Content sharing

Share content in a call

Connect PC via USB-C/HDMI or share wirelessly via Webex app, Proximity, or Miracast.

Change the screen layout in a call

Adjust layout options like Stack, Floating, Side by Side, or Focus during content sharing.

Whiteboarding

Use digital whiteboarding with stylus or finger. Save drawings as PDF emails.

End your session to clear your device

Clear whiteboards, website data, or both to end a session and prepare for the next user.

Wired touch redirect

Control your laptop from the Desk device screen using HDMI or USB-C cable.

Web apps

Access web pages or applications from the home screen. Can share and work on them locally or in call.

Scheduled meetings

Join a scheduled meeting

Participate in scheduled video meetings by tapping 'Join' on the device screen.

Join a Webex meeting

Enter meeting number from invite and tap 'Join' to participate in a Webex meeting.

Contacts

Favorites, Recents, and Directory

Manage contacts: Favorites for quick access, Recents for call history, Directory for corporate listings.

Add someone to Favorites during a call

Add a participant to your Favorites list directly from an active call.

Add someone to Favorites outside a call

Add contacts to Favorites from the contacts list, or via the More menu on the contact card.

Edit a Favorite

Update contact information for favorite entries. Save changes or exit without saving.

Camera control

Turn the camera on and off

Control video transmission by stopping or starting the camera during a call.

Access and adjust the selfview in and out of call

Manage selfview visibility (Hide, Show in call, Always show) and position on screen.

Move the selfview

Drag and drop the selfview image to reposition it on the screen.

Virtual backgrounds

Change or blur the background for video meetings. Options include blur, standard, and custom images.

Control your camera manually

Manually adjust camera zoom, pan, and tilt. Access controls via the Camera button.

Add a camera position preset

Save custom camera views with predefined zoom and direction for quick switching during meetings.

Control a far-end camera

Remotely control cameras of other participants in a video call, if supported.

Settings

Control panel and Device settings

Access device information, Bluetooth, ringtone, music mode, whiteboard appearance, and more.

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