Cisco Unity User Manual

UNITY INSTALLATION GUIDE
102
Upgrading a Unity or
Continued
ActiveFax server
h Click “Dialogic generation 2 service provider for NT.”
If you are using D/160SC voice boards and VoiceBridge
2000 feature-set boards, this option will say “DSE Service
provider.”
i Click “Remove.”
j Click “Close” to close the Dialing Properties dialog box.
k In Control Panel, double-click “Multimedia.” The Multimedia
Properties dialog box appears.
l Click the Devices tab.
m Expand “Audio devices.”
n Click “Audio for Dialogic WAVE Driver 1.x” or “Audio for
dlgwave.dll.”
o Click “Remove.”
p When prompted to restart, click “Don’t restart now.”
q Click “OK” to close the Multimedia Properties dialog box.
r Close Control Panel.
s On the Windows Start menu, click Programs > Dialogic Sys-
tem Software > Uninstall.
t Follow the on-screen instructions for the Dialogic software
uninstall.
u When the dialog box asks whether you want to delete shared
files, click “No to all.”
v If you are using D/160SC voice boards and VoiceBridge
2000 feature-set boards, at the end of the uninstall, do not
restart. Instead, skip to the next procedure, “To remove
Voice Technologies Group software.”
Otherwise, click “Reboot.” (The Dialogic-triggered restart
may not restart the system; in this case, manually restart.)
w After restarting, log on.
x With Windows Explorer, browse to the directory where Unity
is installed (C:\CommServer by default) and delete the
TSPSetup directory.
NOTE: If you have already upgraded to Unity version 2.4,
this directory does not exist.

Cisco Unity Specifications

General

Supported Operating Systems	Windows Server
Database Support	Microsoft SQL Server
Type	Voicemail and Unified Messaging
Integration	Microsoft Exchange
Voicemail Storage	Depends on configuration and storage capacity
User Capacity	Varies by version and configuration
Languages Supported	Multiple languages
Security Features	Encryption, Access Control