CHAPTER 5:
Upgrading hardware and software
101
To determine the current setting for the Dialogic quiet
parameter
When the Dialogic quiet parameter has been set to a value other
than the default, the setting will be lost when you remove the
Dialogic software. Write down the current value of the quiet
parameter so you can restore that value after you reinstall the
software.
a Shut down Unity if it is running.
b On the Windows Start menu, click Programs > Dialogic Sys-
tem Software > Dialogic Configuration Manager to start the
DCM.
The tree-structured list contains an entry for each Dialogic
board installed in the server.
c On the Service menu, click “Stop service.”
d Double-click any voice board in the tree list. The Properties
dialog box for the board appears.
e Click the Misc tab.
f Under “Parameter,” note and write down the value of
“ParameterFile.”
g Click “OK.”
To remove Dialogic software
a Shut down Unity if it is running.
b On the Windows Start menu, click Programs > Dialogic Sys-
tem Software > Dialogic Configuration Manager–DCM.
c On the Service menu, click “Stop service.”
d Close the DCM.
e On the Windows Start menu, click Settings > Control Panel.
f Double-click “Telephony.” The Dialing Properties dialog box
appears.
g Click the Telephony Drivers tab.
Continued