CHAPTER 4:
Setting up the integration
91
To program the phone system
This procedure provides general information about programming
a phone system; refer to the phone system documentation for
specific information.
a Assign extensions for the voice messaging ports.
b If the phone system supports hunt groups, program the
hunting order for the voice messaging extensions (port 1 to
port 2, and so on).
If the phone system does not support hunt groups, you can
simulate a hunt group by forwarding each voice messaging
extension to the next extension in the simulated hunt group
on busy.
c If the phone system supports hunt group access codes,
assign a hunt group access code for the voice messaging
extensions. This code is the number that subscribers dial
internally to connect to the Unity server.
d Program which trunks (if any) will route to the voice messag-
ing extensions.
e Program the phone system to handle calls when all voice
messaging ports are busy. Calls may be forwarded to an
operator, get a busy signal, or get a ringback tone until one
of the ports becomes available.
Next section
TURNKEY SYSTEM
All configurations “Testing the integration,” on page 92
COMPONENT SYSTEM
All configurations “Testing the integration,” on page 92
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