Clack WS2H User Manual

WS2H and WS3 Manual Page 55
Problem Possible Cause Solution
7. Control valve does not
regenerate automatically
but does when the REGEN
button is depressed and
held.
a. Bypass/ isolation valves in bypass
position
b. Meter is not connected to meter
connection on PC Board
c. Restricted/ stalled meter turbine
d. Incorrect programming
e. Meter wire not installed securely into
three pin connector
f. Defective meter
g. Defective PC Board
a. Turn bypass/ isolation valves handles
to place in service position
b. Connect meter to three pin
connection labeled FLOW on PC
Board
c. Remove meter and check for rotation
or foreign material
d. Check for programming error
e. Verify meter cable wires are installed
securely into three pin connector
labeled FLOW
f. Replace meter
g. Replace PC Board
8. Hard or untreated water is
being delivered
Check water quality directly at unit
outlet
1. Water quality is good
a) Bypass/ isolation valves are open
or faulty
2. Water quality is poor
a) Damaged seal/stack assembly
b) Faulty riser tube or seal
c) Control valve body type and piston
type mix matched
3. Media is exhausted, water quality is
poor
a) Higher than anticipated water
usage
b) Meter not registering
c) No regenerant or low level of
regenerant in regenerant tank
d) Control fails to draw in regenerant
e) Water quality  uctuation
f) Fouled media bed
1. External Bypass Leak
a) Fully close bypass/ isolation valves
or replace
2. Internal Bypass Leak
a) Replace seal/stack assembly
b) Verify seal placement &
engagement with riser
c) Verify proper control valve body
type and piston type match
3. No internal leaks
a) Check program settings or
diagnostics for abnormal water
usage
b) See Troubleshooting Guide #3
c) Check refill setting in programming.
Check refill flow control for
restrictions or debris and clean or
replace, check refill flow control rate
for proper fill time.
d) Refer to Troubleshooting Guide # 12
e) Test water and adjust program
values accordingly
f) Replace media bed
9. Control valve uses too much
regenerant
a. Improper re ll setting or re ll  ll  ow
control is not sized properly
b. Improper program settings
c. Control valve regenerates frequently
a. Check re ll setting and check re ll
 ow control for proper re ll rate.
b. Check program setting to make sure
they are speci c to the water quality
and application needs
c. Check for leaking  xtures that may
be exhausting capacity or system is
undersized
WS2H/ WS3 TROUBLE SHOOTING GUIDE (CONTINUED)

Clack WS2H Specifications

General

Brand	Clack
Model	WS2H
Category	Control Unit
Language	English