13 Upgrading your device
Upgrades for your device will be available from the Clear-Com website.
http://www.clearcom.com
In order to upgrade your device, you will need to import the upgrade file provided
by Clear-Com into the device via the unit’s CCM (Core Configuration Manager). An
LQ unit must be upgraded from the host device (the device that the browser is
currently addressing). The units cannot be upgraded by proxy.
Note: All devices in a Link-Group MUST be running the same version of the software.
13.1.1 Import the upgrade file
1) Open a browser window and input the IP address of the device into the URL
field to access the CCM. The device IP can be found on the front display of the
unit when it is powered and booted.
2) Navigate to Home > General in the CCM.
3) Expand the Upgrade option (click on ‘+’).
4) Click Select File and navigate to the upgrade file (.gz extension). Select the
upgrade file to upload it.
5) When the upgrade file is loaded, Upgrade will light up. When this happens,
click on it to upgrade. When the upgrade is finished, the unit will reboot by
itself.
Figure 13-1 Upgrade your device
Note: If you downgrade an LQ unit from Version 2 to Version 1, you will see a red light
flashing on the front panel after the first reboot. Power cycle the unit one more
time to reset the status.
Expand Upgrade
option (click on ‘+’)
Click Choose File
and navigate to
upgrade file (.gz
extension)
When upgrade file is
loaded, Start Upgrade
will light up. When this
happens, click on it to
upgrade
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