Troubleshooting
Problems and Possible Solutions 7 - 15
7
Resolving the “Can’t connect to this network” issue with the 4G Module
1. If you have issues connecting to the cellular network when you are attempting to use the 4G network then you
may need to manually connect to the Internet access point name (APN).
2. Usually the Internet APN is set automatically, however if your cellular data connection isn't working, you should
try manually entering a new Internet APN based on your location and mobile operator.
3. To find your APN settings contact your mobile operator directly (or of you can connect to a WiFi network on your
PC, or have a phone handy, try searching online to find the Internet APN settings for your mobile operator).
4. See http://windows.microsoft.com/en-us/windows-10/cellular-settings
or search the Microsoft website for
"Windows 10 cellular settings".
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