C6320 system board connectors.....................................................................................................162
LSI 2008 SAS mezzanine card connectors......................................................................................164
Powerville dual port 1GbE ................................................................................................................165
Twinville dual port 10GbE ................................................................................................................166
Power distribution board 1 connectors .......................................................................................... 166
Power distribution board 2 connectors .......................................................................................... 167
Sensor board connectors .................................................................................................................167
Jumper settings.................................................................................................................................168
System configuration jumper settings on the C6320 system board........................................ 168
Backplane jumper settings .........................................................................................................168
8 Troubleshooting your system........................................................................170
Safety first — for you and your system.............................................................................................170
Installation Problems ........................................................................................................................170
Minimum configuration to POST .....................................................................................................170
Troubleshooting system startup failure............................................................................................170
Troubleshooting external connections.............................................................................................171
Troubleshooting the video subsystem..............................................................................................171
Troubleshooting a USB device..........................................................................................................171
Troubleshooting a serial I/O device..................................................................................................172
Troubleshooting a NIC......................................................................................................................172
Troubleshooting a wet system..........................................................................................................173
Troubleshooting a damaged system................................................................................................174
Troubleshooting the system battery................................................................................................ 174
Troubleshooting power supply units................................................................................................175
Troubleshooting power source problems..................................................................................175
Power supply unit problems....................................................................................................... 175
Troubleshooting cooling problems..................................................................................................176
Troubleshooting cooling fans...........................................................................................................177
Troubleshooting system memory.....................................................................................................177
Troubleshooting a hard drive............................................................................................................178
Troubleshooting a storage controller.............................................................................................. 179
Troubleshooting expansion cards....................................................................................................180
Troubleshooting processors............................................................................................................. 181
9 Getting help.......................................................................................................182
Contacting Dell................................................................................................................................. 182
Documentation feedback.................................................................................................................182
Accessing system information by using QRL...................................................................................182
Quick Resource Locator for C6320................................................................................................. 183
7