Digital Acoustics TalkMaster FOCUS - System Requirements; System Overview

Welcome to Admin Console
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System Requirements
The minimum requirements* to run TalkMaster FOCUS Server and Administrator Console are:
 Windows 7, Windows 8.1, Windows 10, Windows Server 2012 or Windows Server 2016
 4th Gen Intel Core i3 or greater
 4GB RAM
 30 MB available disk space for software
 If audio sessions will be recorded, allow sufficient space based on retention requirements. One
hour of recorded full-duplex audio takes approximately 60 MB of disk space.
 Available USB port to hold the USB License Key (alternatively, Software License keys are
available)
 Windows supported Sound Card with microphone and speakers (the Server does not require a
Sound Card and the Admin Console will function without one but it will not be able to record audio
Messages and will not be able to listen to recorded audio sessions. These functions can be
accomplished on other PCs.)
* These are minimum requirements. As systems grow in size and complexity, more resources are
required.
System Overview
TalkMaster FOCUS Software is an IP based server solution designed to manage and interact with up to
5,000 intercoms and paging end-points from multiple consoles, regardless of geography utilizing
standards based TCP/IP protocols. TalkMaster FOCUS Software consists of the Server, the Administrator
Console, one or many operator consoles, and additional integrated services. The Server manages the
connections between IP Endpoints, Operator Consoles, and Integrated services.
The TalkMaster FOCUS Server software is available either without a license (Solo) or with a license
(Enterprise). For additional information on the differences, see the Solo and Enterprise topic.
The Administrator Console is used to specify Server options, Intercom configurations, Queues, Operators,
Messages, Paging Groups and Video Sources. Operator Console is used to answer calls from and
initiate calls to IP Endpoints.
Queues (Logical groups) of Intercoms can be created and simultaneously managed by one or more
Operators utilizing Operator Consoles. Incoming calls from IP Endpoints are automatically routed to the
Operators assigned to the Queues. Unanswered calls are listed in priority sequence at each console that
is monitoring the Intercom. When answered, a call is immediately removed from the Calls Waiting list of
other Operator Consoles .
If a Queue's call volumes exceed defined service levels (Overflow), unanswered calls are directed to
additional console operators. The Overflow condition is automatically reset when call volumes return to
defined acceptable service levels.
Logical groups of IP Paging Endpoints (Paging Groups) can be created and listed on one or more
Operator Consoles. Operators can send live or pre-recorded Messages to the Paging Groups. The
Paging Group can be configured to deliver the message immediately or to queue the message, then send
when all intercoms are available.