Remedy Make sure the pump has a multi-drop address and that commands are sent using
the multi‑drop protocol.
Remedy Reduce the pumping load or check for a gross leak into the system.
Remedy
▪ Increase the cooling to the pump. Change from air cooling to water cooling
(refer to Table: Technical data nEXT730, nEXT930 and Table: Technical data
nEXT1230 for maximum inlet pressure and cooling requirements).
▪ Increase cooling water flow or decrease the water temperature or do both.
▪ Check that external heat sources (such as system bakeout heaters) are not
excessive.
Remedy The pump bearings may be damaged. Contact the supplier or us.
Remedy Bake the system and pump.
Remedy Clean or replace the vacuum gauges.
Remedy Increase the conductance or reduce the volume.
Remedy If the interstage inlet pressure is too high, inlet pressure at the turbomolecular inlet
is increased; ensure that the interstage inlet pressure is < 0.5 mbar (50 Pa).
Remedy The backing pressure may be too high. Check for backing pipeline leaks. If the
throughput is high, a larger backing pump may be required.
Remedy Clean the high vacuum system.
Remedy If found, repair the leaks and clean the contamination.