Troubleshooting Proline Prowirl 73
66 Endress+Hauser
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SIGNAL>LOW PASS
# 396
The device finds the signal outside the set filter range.
Possible causes:
• The flow is outside the measuring range.
• The signal is caused by a strong vibration which is
intentionally not measured and is outside the
measuring range.
• Check whether the device was installed in the flow direction.
• Check whether the right option was selected in the SELECT
FLUID function (ä 143).
• Check whether the operating conditions are within the
specifications of the measuring device.
Example:
flow is above measuring range which means that the flow may
have to be reduced.
If the checks do not solve the problem, please contact your
Endress+Hauser service organization.
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T ELECTR. MIN
# 397
The limit value for the minimum ambient temperature
permitted is undershot.
• Check whether the device has been correctly insulated
(ä 19).
• Check whether the transmitter is pointing upwards or to the
side (ä 18).
• Increase the ambient temperature.
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T ELECTR. MAX
# 398
The limit value for the maximum ambient temperature
permitted is overshot.
• Check whether the device has been correctly insulated
(ä 19).
• Check whether the transmitter is pointing upwards or to the
side (ä 18).
• Reduce the ambient temperature.
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PREAMP. DISCONN.
# 399
Pre-amplifier disconnected. Check the connection between the preamplifier and amplifier
board and establish the connection if necessary.
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SW.-UPDATE ACT.
# 501
New amplifier software version or data being loaded into
device.
No other commands possible at this point.
Wait until the procedure is complete.
The device is automatically restarted.
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UP-/DOWNL. ACT
# 502
Uploading the device data.
No other commands possible at this point.
Wait until the procedure is complete.
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NO DATA -
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->CURR.
# 511
The current output is not receiving valid data. 1. Run the "Commissioning" Quick Setup (ä 50).
2. Check the option selected in the ASSIGN CURRENT function
(ä 119).
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NO DATA -
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->FREQ.
# 512
The frequency output is not receiving valid data. 1. Run the "Commissioning" Quick Setup (ä 50).
2. Check the option selected in the ASSIGN FREQUENCY
function.
3. Check the option selected in the ASSIGN FREQUENCY
function (ä 122).
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NO DATA -
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->PULSE
# 513
The pulse output is not receiving valid data. 1. Run the "Commissioning" Quick Setup (ä 50).
2. Check the option selected in the ASSIGN PULSE function
(ä 127).
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NO DATA -
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->STAT.
# 514
The status output is not receiving valid data. 1. Run the "Commissioning" Quick Setup (ä 50).
2. Check the option selected in the ASSIGN STATUS function
(ä 132).
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NO DATA -
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->DISP.
# 515
The display is not receiving valid data. 1. Run the "Commissioning" Quick Setup (ä 50).
2. Check the option selected in the ASSIGN LINE 1 and
ASSIGN LINE 2 function (ä 112).
516
to
517
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->TOT. n
!: # 516 to 517
Totalizer 1 or totalizer 2 is not receiving valid data. 1. Run the "Commissioning" Quick Setup (ä 50).
2. Check the option selected in the ASSIGN TOTALIZER 1 or
ASSIGN TOTALIZER 2 function (ä 116).
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HART-IN: NO VAL
# 520
The HART input functionality is enabled but the desired
value (e.g. pressure value) is not found in the HART
telegram.
• Check if the pressure, temperature or density sensor is HART-
enabled and is in the BURST mode.
• Check if the wiring has been carried out according to the
diagrams on ä 30.
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HART-IN: DOUBLE
# 521
Two values of the same kind have been found in the
burst telegram. Prowirl cannot decide which of these
two values is to be used.
Make sure that only one pressure, temperature or density value is
in the burst telegram (BURST-OPTION = 1).
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HART-IN: CHKSUM
# 522
The checksum of the burst telegram is not correct. Check if the wiring has been carried out according to the
diagrams on ä 30.
Type Error message / No. Cause Remedy / spare part (ä 72)