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Telephone Operating Instructions
Dial access codes are generally used to access available features at single-line
telephones, but up to 255 logical line and feature access buttons can be programmed on
a single-line telephone. Any button may be assigned any of the allowable features or line
access types.
Any logical button can be accessed by using either the button change dial access code
or the answer dial access code. The auto call line selection mode for incoming calls
automatically applies to all buttons, regardless of button programming when more than
two buttons are programmed on a single-line telephone. Also, the auto free line selection
mode for outgoing calls applies if specified in button and profile programming. When you
go off-hook, priority is given to recalls, incoming trunk calls, incoming internal calls, and
outgoing calls, in that order.
When a single-line telephone is neither idle nor on-hook, and an incoming call is directed
to a button on that telephone, the telephone cannot ring. The system indicates a second
call with a tone in the handset receiver repeated at five-second intervals.
When an outside call is originated, or a feature that returns dial tone or confirmation tone
is accessed, all the required system resources may not be available. If a resource is not
available, the extension is queued on that resource, and an alerting tone is heard,
repeated at intervals.
When all the necessary resources are available, dial tone or confirmation tone is heard,
as appropriate. If a user hangs up while queued for a resource, the user is taken out of
the queue.
A call into the system on a trunk may be put in the trunk extension queue if the trunk cannot
ring the destination specified in the routing plan. The system gives no indication that the
queue is full; the caller just hears ringback tone.
Single-Line Telephones
Feature Access
Second Call Indication
Resource Queuing
Multibutton Access
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