Eon Millennium - Brokers Hold; COS Change

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Telephone Operating Instructions
To establish a private two-way conversation with the member displayed on your
telephone:
❖ Press the ISOLATE CONFERENCE button.
❖ You and the selected member are temporarily dropped from the conference and
a two-way connection is established.
❖ To rejoin the conference, press the ISOLATE CONFERENCE button again.
To leave a conference:
❖ Hang up or press the RELEASE button.
❖ The CONFERENCE HOLD button indicator changes to IDLE.
To establish a broker’s conference while talking to a trunk party or inside party:
❖ Press the TRANSFER HOLD button to put the first party on hold. The TRANSFER
HOLD button indicator changes to ACTIVE; the held call's button indicator
changes to T-HOLD.
❖ When you hear transfer dial tone, call the second party. You can talk privately with
this party. The first party is on hold and cannot hear.
❖ To put the second party on hold and return to the first party, press the
TRANSFER HOLD button. Each time you press the TRANSFER HOLD button,
the active party is put on hold and you are connected to the held party. The
indicator associated with the extension or trunk button supervises the first call;
the indicator for the TRANSFER HOLD button supervises the second call. The
held call's button indicator changes to T-HOLD; the active call's button
indicator changes to ACTIVE.
To transfer the original call to the second party, press the RELEASE button or hang up.
To release the active party from the conference and return to the party on hold, press the
CANCEL button.
To establish a three-party conference, press the CONFERENCE HOLD button.
 If you use a trunk, DES, or DIL button to call the second party, you cannot use
the TRANSFER HOLD button to toggle between the two calls. You can use
the EXT, DES, DIL, or trunk button instead, but only if your telephone is
programmed for AUTO_TRANSFER_HOLD.
To temporarily change a telephone’s class-of-service:
❖ Lift the handset.
❖ Dial the COS Change access code, followed by the digit 1.
❖ When you hear system dial tone, dial the COS Change password. If the password
is valid, the telephone’s COS is changed, and you hear system dial tone.
❖ Dial the extension or trunk number you want to call, or the feature access code for
the feature you want to activate.
Broker's Hold
COS Change