Check Remedy
Are the batteries dead or have the batteries been inserted correctly? Make sure the batteries are inserted correctly or replace the batteries with new ones if necessary.
s "Replacing the remote control batteries" p.22
Are the remote control ID and the projector ID matched? Make sure the ID for the projector you want to operate and the ID for the remote control match. To operate all projectors
by remote control regardless of the ID setting, set the [ID] switch on the remote control to Off.
s "ID Settings" p.37
Is the optional remote control cable connected to the projector's
Remote port?
When the remote control cable is connected, the projector's remote receiver is disabled. When not using the remote
control cable set, disconnect it from the Remote port.
Is Control Communications or Extron XTP set to On? The Remote port is disabled. When using the optional remote control cable set, set Control Communications or Extron
XTP to Off.
s Extended - HDBaseT p.125
Is the remote control button lock set? When the remote control button lock is set, buttons except for those needed for basic remote control operations are
deactivated. Hold down the [
] button to cancel the remote control button lock.
s "Remote control button lock" p.112
Cannot control correctly using Art-Net
Check Remedy
While controlling the projector using Art-Net, did you operate
the projector using the remote control or control panel?
While controlling the projector using Art-Net and performing operations from the remote control or control
panel, settings made by the DMX controller or application software may not be applied to the projector
correctly. When you want to apply all the channel controls to the projector, set Channel 13 to "Cannot
control", then set it back to "Can control".
s "About Art-Net" p.200
Nothing appears on the external monitor
Check Remedy
Is the external monitor connected to the correct port? The port to which the external monitor should be connected varies depending on the port to which the image
you want to display is being input.
• When inputting an image signal to the Computer port or the BNC port, connect to the Monitor Out
port.
• When inputting an image signal to the 3G/HD/SD SDI port, connect to the Monitor Out SDI port.
Problem Solving
171