Troubleshooting
79
Problem Page
Problems relating to im-
ages
No images appear.
Projection does not start, the projection area is completely black, or
the projection area is completely blue.
p.79
Moving images being projected from a computer are not projected. p.80
"Not supported" is displayed.
p.80
"No Signal" is displayed.
p.80
Images are fuzzy or out of focus. p.81
Interference or distortion appears in the images. p.81
The image is truncated (large) or small, or only a part of the image is
projected.
p.81
Image colors are not right.
The whole image appears purplish or greenish, images are black &
white, or colors appear dull.
*1
p.82
Images appear dark. p.82
Projection stops automatically. p.82
Problems when projection
starts
The projector does not turn on. p.83
Problems with the remote
control
The remote control does not respond. p.83
Problems with 3D Cannot project correctly in 3D. p.83
Problems with HDMI HDMI Link does not function. p.84
The device name is not displayed under device connections. p.85
Network problems Cannot access the network via wireless LAN.
p.85
The image contains static during network projection. p.85
Cannot connect using Screen Mirroring. p.85
The image contains static during Screen Mirroring connection. p.86
Bluetooth device prob-
lems
*2
Cannot connect Bluetooth device. p.87
The audio and connection for the Bluetooth device disconnects. p.87
Other problems No audio, or the audio is too low. p.87
Cannot make settings on the control panel. p.88
Slideshow does not start. p.88
*1
Because color reproduction differs between monitors and computer LCD screens, the image projected by the
projector and the color tones displayed on the monitor may not match, however this is not a fault.
*2
Bluetooth audio devices are not supported in some countries and regions.
Problems relating to images
No images appear
Check Remedy
Is the projector turned on?
Press the
button on the remote control or the control panel.
Is the power cord connected? Connect the power cord.
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