Troubleshooting
86
Check Remedy
Is the Screen Mirroring indicator lit blue? Make sure the Screen Mirroring indicator turns blue and the
Screen Mirroring standby screen is displayed.
s p.77
Are other mobile devices already connected? Make sure no other mobile device is connected to the projector.
Are the settings correct for the mobile device? Make sure the settings on the mobile device are correct. If the
settings are correct, restart the mobile device.
Are you trying to reconnect immediately after
the Screen Mirroring connection has ended?
When connecting again immediately after disconnecting, it may
take some time until the connection is established. Reconnect
after waiting for a while.
Are you connecting from the connection his-
tory of the mobile device?
Once you have connected using Screen Mirroring, the projector
connection information may be recorded on the mobile device.
However, you may not be able to reconnect to the projector from
the recorded information. Select the projector from the list of
available devices.
Is wireless LAN with a 5 GHz bandwidth being
used by devices with Intel WiDi?
If your mobile device supports Intel WiDi and uses 5 GHz Wireless
LAN, you cannot connect using Screen Mirroring and Wireless
LAN at the same time. Turn off the Wireless LAN and connect
using Screen Mirroring.
The image contains static during Screen Mirroring connection
Check Remedy
Is the Wi-Fi antenna of the mobile device cov-
ered?
Try not to cover the Wi-Fi antenna of the mobile device.
Is the mobile device connected to the inter-
net?
If you use a Screen Mirroring connection and an internet con-
nection at the same time, the image may stop or contain noise.
Disconnect the internet connection to expand your wireless
bandwidth and improve the connection speed of the mobile
device.
Is there a problem in the projected content? Content that can be projected in Screen Mirroring is subject to
restrictions. Make sure the projected content meets the require-
ments.
s p.59
Does the mobile device have a power saving
setting?
Depending on the settings of the mobile device, the connection
may be lost when the device enters the power saving mode.
Check the electrical power saving settings on the mobile device.
Is the mobile device using the latest version
of its wireless driver or firmware?
Update to the latest version of the wireless driver or firmware on
the mobile device.
Bluetooth device problems
c
Bluetooth audio devices are not supported in some countries and regions.
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