Stylus Pro 4880 Field Repair Guide 1/17/08
Missing Nozzle Diagnosis and Repair Printer Component, Software Item, LCD Display, Printer Button  Page 120.
Missing Nozzle Diagnosis and Repair
Note: Inspect the printer and media for dust or fiber accumulation. Excessive “dirt” will cause missing 
nozzles.
Some Missing Nozzles, one or more colors
1. Check the Printer’s components for mechanical problems and “dirt”.
1.1 Clean Cap.
1.2 Check Wiper Blade for correct installation and flaws.
1.3 Clean Wiper Blade.
1.4 Clean the Nose of the Print Head.
1.5 Check the Borderless pads for proper installation and dirt.
1.6 Check the Flushing Box for dirt.
2. Puddle the Cap and park the Print Head for 30 minutes.
2.1 Fill the Cap with as much water as possible.
2.2 Park the Printhead on the Cap.
3. Perform 2 cleaning cycles.
3.1 Re-test the Nozzles.
3.2 Repeat step 3 if there is progress.
4. Replace the Print Head.
All Nozzles Missing, One Color Only (The color comes back after a cleaning cycle, but drops 
out again)