Stylus Pro 4880 Field Repair Guide 1/17/08
Scratch Printer Component, Software Item, LCD Display, Printer Button  Page 128.
Scratch
Note: A scratch is damage to the media surface caused by contact with a roller or other Printer 
components. Sometimes scratches occur before the media is inserted into the Printer.
Some media is very sensitive to surface abrasions. Contact between the Pinch Rollers, the Paper Feed Roller, and 
the media is necessary to support and move it. If the media’s coating is too fragile, the Pinch Rollers (the Rollers 
that contact the media’s coating) can scratch the coating.
Inserting the scratched media back into the paper path, and compare the location of the scratch on the media to adja-
cent rollers. Check the adjacent rollers for issues.
Upgrade the 9 Plastic Rollers that scratch Smooth Fine Art Media loaded from the Paper Cassette. Follow the 
directions in the Plastic Roller Upgrade in the Field Guide.