Stylus Pro 4880 Field Repair Guide 1/17/08
Reload Paper Printer Component, Software Item, LCD Display, Printer Button Page 125.
Reload Paper
Note: The Reload Paper error indicates that the Printer recognizes paper in the Printer, but can not
sense it’s size or location properly.
The reload paper error can be generated if the paper is loaded beyond the alignment marks (paper loading alignment
marks).
The reload paper error can be generated if the paper width is a non-standard size. Always measure the paper and
verify that it is the correct size. A 1/4” variance can generate the error.
The reload paper error can be generated if the paper is skewed.
A reload paper error can be generated if the user is trying to print borderless on an unsupported media size (width).
Supported sizes: (8, 8.3, 10, 12, 13, 14, 16, 17)
1. Verify that the Multi Sensor is working, and adjust it.
The Multi Sensor measures the width, detects the leading edge, and measures the skew of the media.
1.1 Test the Multi Sensor using the Maintenance Mode 2: Self Testing: Test: Sensor menu
1.1.1 Test the EdgeAD
1.1.2 Test the Edge2AD
1.2 Adjust the Multi Sensor by performing the Multi Sensor Level adjustment.
2. Perform the T&B&S [Roll Paper] and/or T&B&S [Cut Sheet] adjustment.
3. Test the Carriage Encoder and Encoder Strip.
The Carriage Encoder is used in conjunction with the Multi Sensor to measure the width of the media.
3.1 Test the Carriage Encoder and Encoder Strip using the Maintenance Mode 2: Self Testing: Test:
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