1.5 Stylus Scan Errors
PRINTER
NOTE: Do not re-install used ink cartridges. Doing so confuses the ink-level
detection function and may cause a serious problem in the printhead.
SCANNER
Error Cause Solution
Ink out
When one or more ink cartridges are almost
empty, the printer enters the low-ink state and
continues printing.
When the cartridge is completely empty, the
printer indicates an ink-out error and stops
printing.
Install a new ink cartridge.
Paper out
If the printer fails to properly load paper, it
indicates a paper-out error.
Load paper and press the
Load/Eject button.
Paper jam
If the printer fails to properly eject paper, it
indicates a paper jam.
Press the Load/Eject
button. If this does not
clear the error, remove the
paper by hand.
No ink cartridge
If the printer detects that one of the ink
cartridges is not installed, it indicates a no-ink-
cartridge error.
Install a new ink cartridge.
Maintenance
request
When the total amount of waste ink reaches
the limit, the printer indicates a maintenance
request and stops printing.
Replace the waste ink
pads.
Fatal error
A carriage control or CG access error has
occurred.
Turn off the Stylus Scan
and turn it back on. If the
error does not clear,
service.
Error Cause Solution
Fatal error
• The lamp is broken.
• System breakdown.
• Scanner fails to eject the document.
• (Disposition)
Turn off the Stylus Scan
and turn it back on. If the
error does not clear,
service.
Turn off the lamp and stop
operation. Set bit 7 of the
status byte.??
Command error
Unidentified command detected.
(Disposition)
The scanner sent a NACK signal and is
waiting for the next command. If an incorrect
command or parameter is received, it is
disregarded and the previous value is
maintained.
Send a correct command
to clear the error.