MT100 Multipoint Flow Meter TROUBLESHOOTING
Figure 54 – Connecting FES-200 to MT100 Transmitter
Figure 55 – MT100 Decade Box Wiring
Defective Parts
Before returning any equipment to FCI, obtain an RA number for authorization, tracking, and repair/replacement instructions. If a return is
required, remove the defective part, replace with a spare, calibrate, then return defective part to FCI, freight prepaid, for disposition.
Customer Service
1. In the event of problems or inquiries regarding the instrument, contact an authorized FCI field agent for the region or country. Refer to
the FCI website: http://www.fluidcomponents.com/ for a list of field service representatives (which includes phone and email contact
information) and a list of service centers around the world.
2. Before contacting the FCI representative make sure that all the applicable information is near so that a more effective, efficient and
timely response can be provided.
3. Refer to APPENDIX C, page 139 for specific Customer Service policy provisions.
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